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Now Accepting Nominations for the 2024 ACFP Awards

Patient's Medical Home - Outstanding Family Practice Award (PMH)

As a chapter of the College of Family Physicians of Canada, the ACFP supports the vision of a Patient’s Medical Home (PMH), a model of care that puts the needs of patients and their communities at the centre of care.

The PMH is where patients can present and discuss their personal and family health concerns and receive the full spectrum of expert care. The PMH team is developed to meet the needs of its own patient community and, depending on those needs, may involve nurses, other specialists, and other health care providers, who work together in one centre or virtually. The PMH supports the relationships between patients and family physicians and other health care providers as they develop and strengthen over time, enabling the best possible health outcomes for each person, practice population, and the community being served.

Recipients are nominated by their peers, members of the public, or are self-nominated*.
Deadline to submit a nomination is April 1, 2024.

Awards Criteria

  • The family practice or clinic has been in operation for a minimum of two years
  • Demonstrates outstanding leadership in the areas of patient and community care while exhibiting excellence in the application of the principles of the Patient’s Medical Home

* Clinics, where current members of the ACFP Board and Awards and Recognition Committee practise, are still eligible for the award; however, during the review process the said Committee member will abstain from the voting and review preference.

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2023 Award Recipients

The ACFP is proud to celebrate all physicians, residents, students, and clinics who demonstrate excellence in family practice. 

 To learn more about this year’s amazing list of recipients as well as previous ACFP Award winners, visit our Award Recipients page through the button below.

MacEwan University Health Centre

2023 Patient's Medical Home - Outstanding Family Practice Award

The MacEwan University Health Centre (MUHC) is a unique collaborative effort between the University of Alberta, Department of Family Medicine and MacEwan University. It is a multi-disciplinary teaching clinic teaching Family Medicine Residents, Medical Students, Nurse Practitioners, pharmacy students and Medical Office Assistants. Since its opening in July 2018, the MUHC has offered full spectrum primary care to its community patients and in addition, looks after the student and staff health needs of the MacEwan University community. 

The biggest challenge or success we have had in adopting Patient’s Medical Home (PMH) in our clinic: One of our greatest successes must be how fluidly we can integrate change and how the change in ideas and suggestions comes from all levels. A committed Quality Improvement team that meets regularly and a team of clinicians and staff that are innovative and always willing to try new things, make decisions based on data and standardize key processes are the most likely keys to this success.   

What advice would you give to other clinics? Always be open to ideas from all levels, as one of our early mentors Dr. Mark Murray used to say, “The people that do the work must change the work.”  Do not be constrained by the “way things have always been done” you will not hear these words in our clinic. 

One thing that you will be surprised to learn about our clinic: When you foster an environment of listening, respect, and creativity, you would be surprised how little conflict and barriers remain.  here are a ton of change cycles that occur at this clinic continuously, yet managing change truly seems easy, and resistance to change is virtually non-existent.