Contacts and Support

Connects family physicians with colleagues who have experience and expertise treating pain and addiction
Provides an environment to establish long term, trusted professional relationships in a community of practice

Province-wide telephone and e-Consult service for primary care physicians and nurse practitioners seeking advice regarding:
- Prescribing opioid agonist therapy (OAT) such as buprenorphine/naloxone and methadone
- Treating individuals with OUD
24-hour service
- NORTH of Red Deer — call toll-free: 1-800-282-9911 or 1-780-735-0811
- SOUTH of Red Deer — call toll-free: 1-800-661-1700 or 1-403-944-4486

Technology delivered same day medication starts, opioid treatment transition service, ongoing opioid dependency care
7 days per week, 06:00 AM – Midnight
- Call toll-free: 1-844-383-7688

- Through eReferral, referring providers can create eConsults (previously called Advice Requests), which are non-urgent requests for advice answered by a specialist within five calendar days .
- For a list of current specialties accepting eReferral Advice Requests across Alberta, go online.

As part of the Coverage and benefits offered by the Government of Alberta, the OAT Gap Coverage Program provides Albertans without health benefit plans an immediate, no-cost access to opioid agonist medications (i.e., buprenorphine-naloxone, methadone liquid or injectable extended-release buprenorphine) for up to 120 days.
To be eligible for the Alberta OAT Gap Coverage Program at no cost to the individual, patients must:
- not have other supplementary health benefits,
- be registered with the Alberta Health Care Insurance Plan and have a valid Personal Health Number (PHN); pseudo PHNs are not eligible under this program, and
- have a valid prescription for buprenorphine/naloxone or methadone.
OAT Gap Coverage Program information for health care providers

Information on how to enroll in government-sponsored supplementary health benefit programs is publicly available on the Alberta Health website.