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Connect Care: Centralizing Operational Processes – Updating Forms

July 6, 2021 – AHS Memo

Alberta Health Services (AHS) has implemented a “Request for Provider/Prescriber Set-Up in Health Information Systemsform to allow community providers to advise different groups within AHS and affiliated organizations of new information or changes to:

  • Provider/prescriber name; professional and Connect Care identifiers; practice location(s); locum status
  • Clinic/location/client/office name, demographics (address, contact information), etc.
  • Preferred method for receiving results and other information from AHS and affiliated organizations

The new single form replaces the Alberta Precision Labs Healthcare Provider Information and Set Up forms, the DynaLIFE Healthcare Provider Setup Request Form, and the eDelivery Service Request Form.

What does this mean for clinics and providers?

The new form will support centralized operational processes for the maintenance of provider master data, including identity data and external venues where provider/prescribers deliver care. Please update clinic and provider information with as much notice as possible.

  • Please replace any saved versions of forms with the new one and point all links to the form to https://www.albertahealthservices.ca/frm-21762.pdf. A completion guide for users of the form is also available.
  • This smart form can be completed & submitted online, printed and faxed to 1.780.644.1792; or printed, scanned and emailed to AHS.Provider_Requests@ahs.ca.
  • eDelivery users:
    • Requests from clinics using eDelivery are still required to include their EMR vendor in the requests process, to provide EMR-specific information with each request. EMR vendors remain able to submit the form on behalf of their clients.

If you have questions about this new process, please contact AHSProvider.Requests@ahs.ca.

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My name is Smitha Yaltho and I feel privileged to work as a family physician. Why? I believe that being a family physician has been the best job any physician can hope to have. I have personally grown in my own abilities and skill-sets with diverse opportunities in ambulatory practice, acute care and work in Facility Living.  Working in primary care has been exciting and has also afforded me tremendous opportunities for growth while still remaining stimulating in its complexity.  I believe that Family physicians are trusted partners in patient care –  every step of the way. 

Why are you volunteering to serve on this committee?
I currently have an interest in Physician Leadership and  trauma informed care.  I have served as a director with the Board of Directors with the Edmonton North PCN, Edmonton’s largest PCN. Thereafter, I have worked as the Director of Medical Services with CapitalCare (also based in Edmonton) for almost 6 years. It is my express wish that my contribution on the ACFP board of directors will highlight the excellence of family medicine that exists right here and now within the Alberta health care system. 

What about the ACFP’s work do you find most valuable?
Ability to highlight and further support the excellence of primary care right here in Alberta.