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What is Connect Care?

Continuity of Care is about a patient and provider healthcare experience that is coherent, connected, coordinated and consistent with patient goals.

Connect Care will support continuity in healthcare across Alberta. Its integrated clinical information system (CIS) will replace most of the over 1,300 health information systems currently in place across Alberta Health Services (AHS) and affiliated organizations. When fully implemented in late 2022, the CIS will be used by all providers where AHS is accountable for the record of care.

A variety of Electronic Medical Records (EMRs) facilitate primary and specialty healthcare where Connect Care is not the record of care. Without ways to bridge these information spaces (CIS and EMR), continuity is broken.

One bridge is Alberta’s provincial Electronic Health Record, Netcare, which will gain a wider range of information from Connect Care. Another bridge is provided through “eDelivery” of health information from Connect Care and Netcare to Alberta EMRs, which will share more information in a more consistent format that is easier for Alberta EMRs to capture and organize.

Two new initiatives promise even better connections. AHS, the Alberta Medical Association and Alberta Health are promoting two-way health information sharing between EMRs and Netcare through “Community Information Integration” (CII) and a “Central Patient Attachment Registry” (CPAR). These support patients to be linked to a medical home, and for that home to share information with Netcare. The CII will extend sharing to include the CIS in 2020 and CPAR will both inform and be informed by what happens where Connect Care is the record of care.

Connect Care, community EMRs, Netcare, and CII/CPAR will build connectivity to defragment the health information space and increase access to health information; bringing continuity to Albertans’ experience of healthcare.

For regular updates regarding Connect Care, please visit the AHS website.

For additional questions, feel free to email

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